American State Bank- Customer Service Representative

  Position Objectives: Customer Service Representative (CSR) is responsible for ensuring all customer service and professionalism standards are adhered to in the lobby or over the phone. This CSR is responsible for: executing duties behind the teller line, opening accounts for new and existing customers, the lobby customer service experience, product referrals, consumer loan referrals, opening and/or servicing safety deposit boxes, adherence to all bank regulations that pertain to new accounts and assisting with the implementation of teller sales initiatives that aid with the development of customer relationships.