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Technical Support/Office Administrator

Nextwave Wireless
Technical Support/Office Administrator
Full-time
Nextwave Wireless
18508 US 69 N
75771 Lindale , TX
Job Description: 

This position will play an integral role in the customer service and organizational strength of our company. Here is a brief description of the job:

  • Answer and follow up on support calls for internet related service issues
  • Answer and follow up on calls and online submissions for new service inquiries
  • Maintain inventory including inventory counts and checking inventory in and out with field technicians
  • Perform quality assurance checks on random installs completed by the service technicians
  • Utilize internal software packages to assist in performing job duties

$15.00/hour or more - Dependent upon experience

Special Skills/Abilities/Knoweledge: 

Our ideal candidate will possess these qualities, among others:

  • Technical knowledge of computers and internet connectivity
  • Ability to learn new software applications for use in performing job duties
  • Excellent customer service skills
  • Reliable transportation
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Clean Background Check

The APPLY button below will only take you to the company's website. 
For more information and to SUBMIT YOUR RESUME for this job, please email Jesse Nelson